Terms and Conditions

Welcome to Cloud Craft Vape Shop! By using our website or making a purchase, you agree to the following Terms & Conditions. Nothing wild — just clear rules to keep everything smooth and fair.

1. Eligibility

You must be of legal vaping age in Colorado to browse, buy, or interact with our website.
We do not sell to minors. By using our site, you confirm you meet age requirements.

2. Product Use Disclaimer

Our products are intended only for adults and for lawful vaping use.
We are not responsible for misuse, modification, or unsafe handling of any products purchased from us.

3. Orders & Payments

• All orders must be paid in full at checkout.

• Prices may change at any time without notice.

• We reserve the right to refuse or cancel an order if we suspect fraud or policy violations.

If your payment fails or is flagged, we may pause or cancel the order.

4. Shipping & Delivery

• We ship to valid U.S. addresses, following local and federal regulations.

• Once the package is handed to the carrier, delays or issues are unfortunately out of our control — but we’ll help however we can.

• Incorrect addresses provided by the customer are the customer’s responsibility.

5. Returns & Refunds

At Cloud Craft Vape Shop, we are committed to ensuring the quality of our products and your satisfaction. Please carefully review our return policy below:

Exchanges for Manufacturing Defects

• You may request an exchange for any device with manufacturing defects within 30 days of purchase.
• To process your exchange, the device must be returned with the original receipt.

In-Store Credit

• In certain cases, we may offer in-store credit for specific products.
• To be eligible, the product must:
  • Be in the same condition it was sold, unopened, and in the original box.
  • Be accompanied by the original receipt.

No Cash Refunds

• Please note that we do not provide cash refunds under any circumstances.

If you have questions or require assistance, please contact our customer service team or visit us in-store.

6. Website Use Rules

You agree not to:

• Break the law using our site

• Try to hack, disrupt, or interfere with our website

• Copy or misuse our content, images, or trademarks

• Use bots, scrapers, or automated tools to collect data or interact with the site

7. Intellectual Property

All logos, branding, images, text, and website content belong to [Your Vape Shop Name].
You may not reproduce, reuse, or distribute anything without our written permission.

8. Limitation of Liability

We are not responsible for:

• Website downtime or errors

• Issues caused by third-party services (shipping carriers, payment processors, etc.)

• Your misuse of products or failure to follow safety instructions

To the fullest extent allowed by law, our liability is limited to the amount you paid for your purchase.

9. Third-Party Links

Our website may link to external websites. We’re not responsible for their content, policies, or behavior.
Visit third-party sites at your own discretion.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data (including Colorado CPA rights).

11. Changes to These Terms

We may update these Terms & Conditions at any time.
If we make major changes, we’ll post a notice on the website or update the date at the top.

12. Contact Us

If you have questions about these Terms or anything else, reach out:

Email: VapeCloudCraft@gmail.com
Phone: 
In Person: 6180 S Gun Club Rd, Aurora, CO 80016

Updated: November 2025